Refund policy

Eligible Returns:

• To qualify for a refund, items must be returned within 7 days from the received date in their original condition with complete packaging and intact tags.

Our Responsibility:

• If the return is due to an error on our part (e.g., wrong item shipped or defective product), we will provide a replacement free of charge. Alternatively, you may choose a discount on a future purchase, based on the negotiations or agreements made via email.

Customer-Initiated Exchanges:

• If you wish to exchange an item for a different size or a different product and the item is not damaged, you may do so.
• Please note that the cost of return shipping for such exchanges will be the buyer's responsibility.

How to Request a Refund or Exchange:

• Please contact us here to initiate the refund or exchange process. Provide your order number and details of the issue to help us assist you promptly.